We are very carefully monitoring the situation with regards to the Coronavirus, and are implementing the necessary changes required to ensure that we deliver Primary Care as safely as possible under exceptional circumstances.
For your protection the practice has moved to a telephone triage system. Please call as normal for an appointment (on the day you require an appointment) and then an appropriate clinician will call you back. If deemed safe and necessary you will be invited in for a for a face to face consultation.
Our new way of working is proving to be extremely popular with patients and as a result we are experiencing a high volume of calls during the mornings, especially on a Monday and Tuesday. Could we please ask that any requests for results etc are made after 1.00pm.Please could we also ask that you do not come to the surgery unless you have been requested to do so by us.
All patients attending appointments at the surgery are being requested to wear face masks covering their nose and mouth.
A scarf or similar is adequate
we have a one way system in place and the practice has clear exit and entry signs.
The Main symptoms of Coronavirus have been updated by the government. Please see below.
The main symptoms of Coronavirus are:
>high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
>new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
>loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal
If you have any of the above symptoms you must NOT attend the surgery. You MUST self isolate for 10 days , longer if your symptoms persist and your whole household must self isolate for 14 days (or 10 days from the day their symptoms start)
COVID19 is unlikely to cause serious illness in children, please remember children can still become unwell from other causes. Please do not let concerns over COVID19 stop you from contacting medical assistance. For advice contact 111 or your GP or if your child is severely unwell call 999 or go to A&E.