Appointments

Appointments can be made in person or by telephone during surgery opening hours or online at any time.

Click here to register for Patient Access

The doctors work in medical partnership. You may see the doctor or nurse of your choice if you book an appointment in advance. Appointments can be made in person or by telephone, during surgery opening hours.

We offer Extended Access appointments starting at 7.30am  several days a week. Please ring reception to confirm availability.

From time to time the partners will employ locum doctors to cover periods of absence.

Please telephone 01228 710451 between 08:00 and 18:30 for an appointment or to arrange to speak to a GP.

Urgent Appointments

If you have a medical emergency you will be offered an appointment on the same day.

If you need to contact the surgery in an emergency:

Telephone the surgery on 01228 710451
Give your name, or the name of the patient, the address, phone number and describe the nature of the emergency. The receptionist will pass your details to the duty doctor.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Extended Access Service – weekend and evening routine GP or nurse appointments

Working in partnership, the practice and Cumbria Health on Call (CHoC) are offering evening and weekend routine appointments at several locations throughout North Cumbria.

You will be seen by a clinician who can access your medical records and will provide the same service as your GP surgery.

To book an evening or weekend routine appointment, please call reception at the practice on 01228 710451. If you would like further information about this service, please contact us on 01228 710451 or visit www.chocltd.co.uk/chea

NHS Extended Access Poster – September 2018

GP Poster Extended Access

Cancellations

If you cannot attend an appointment for any reason please inform reception as soon as possible in order for us to offer the appointment to someone else.

Text Reminder Service

The practice has launched a new service for patients aged over 16.  Provided we have a mobile number on our records we will send you a reminder about your upcoming appointment. Please let us know if you have changed your mobile number. This service has been introduced as a reminder but also to try and reduce the number of wasted appointments the practice experience every month from patients not attending their appointment. You will also be able to cancel your appointment at the time the text reminder comes through to you. If you are signed up for online access you can also cancel your appointment online.

Minor Ailment Scheme run by Pharmacies.

Every year, millions of us visit our GP with minor health problems that a local pharmacy could help with.

By visiting your pharmacy instead of your GP, you could save yourself time and trouble – no need to book an appointment, just walk in. This also means your GP can focus on treating people who are sicker than you.

Pharmacists can help recognise and treat many common illnesses. They can give advice and where appropriate, recommend over-the-counter medicines that could help clear up the problem.

If they think you need to see a GP for your illness, they will advise you to do that.

Please click here for more information on this scheme.